Job Update

Associate Product Support Engineer

Acceldata

Published by Siddiq K on Apr 15, 2026 / Updated on Jun 12, 2026

Posted Date

Apr 15, 2026

Author

Siddiq K

Location

Bengaluru

Job Type

Full-time

Quick Links for This Job

Bangalore Jobs Fresher Jobs Internships Remote Jobs B.E/B.Tech Jobs Any Degree Jobs

About This Role

Acceldata is hiring an Associate Product Support Engineer for Bengaluru. This is a strong early-career support engineering role for candidates who want to work around Hadoop, data lakes, Linux, scripting, troubleshooting, and enterprise customer support. The listing mentions 1-3 years of experience and rotational shifts for global 24/7 operations. Candidates should read the official Lever posting carefully before applying, especially the shift expectations and technical requirements.

Before You Apply

Tailor your resume around support engineering. Add Linux commands, Hadoop components, scripting examples, customer ticket handling, and troubleshooting outcomes. Read the shift requirement carefully before applying.

Source & Verification

Source

Official Lever job posting

Status

Active

Last Checked

Jun 12, 2026

Application Deadline

Not mentioned

Official Link

View source

Editor note: HiringsToday structured this Acceldata Associate Product Support Engineer listing on 2026-06-12 using the official Lever job posting. Verify the apply link, eligibility, shift expectations, and salary details before applying.

Responsibilities

•
Support implementation, stabilization, and tuning of Hadoop data lake clusters under senior engineer guidance
You may help with HDFS, YARN, Hive, Impala, cluster health checks, and basic performance tuning.
•
Assist in diagnosing issues across hardware, software, applications, and networks
You should be ready to read logs, check Linux commands, review application behavior, and escalate clearly when needed.
•
Provide customer support in a 24/7 global support environment with clear communication
The role may involve rotational shifts, customer updates, internal coordination, and timely ticket handling.

Eligibility

1-3 years of experience in distributed systems, cloud environments, or data management services
The role is junior but still expects real technical troubleshooting exposure.
Show internships, support experience, cloud labs, Hadoop projects, or data engineering support work.
Good understanding of HDFS, YARN, Hive, or Impala
The support work is connected to Hadoop and data lake environments.
Revise Hadoop components and add any academic or practical data platform project to your resume.
Bachelor's or Master's degree in Computer Science or a related technical field
The official listing mentions this as the education requirement.
Keep degree details, marksheets, certificates, and technical project proof ready.

Required Skills

HadoopLinuxPython or BashTroubleshootingCustomer Communication

Salary & Benefits

Salary is not mentioned on the official Acceldata Lever posting. Confirm compensation, shift allowance if any, support schedule, and benefits with the recruiter.

Why Apply

This is a good early-career role for candidates who want product support plus data platform exposure. It can suit applicants with Linux, Hadoop, cloud, scripting, or technical support experience. Check the rotational shift requirement carefully before applying and never pay money for any job application.

Application Notes

Who should apply

-Candidates with 1-3 years of support, systems, cloud, or data platform exposure
-Applicants comfortable with Linux command line, Hadoop basics, and troubleshooting
-Candidates open to rotational shifts and customer-facing technical support

Who may skip

-Candidates not comfortable with rotational support work
-Applicants without any Linux, data platform, cloud, or troubleshooting exposure
-Anyone asked to pay money for registration, training, referral, or interview access

Expected selection process

Application screening
Technical support or troubleshooting discussion
Manager or team interview
HR discussion and document verification

Documents to keep ready

-Updated resume
-Government ID
-Educational marksheets or degree certificate if requested
-Experience or internship documents if available

Preparation Tips

Revise Hadoop basics

Focus on HDFS, YARN, Hive, Impala, Kafka, NiFi, and common cluster troubleshooting ideas.

Before applying

Practice Linux troubleshooting

Prepare commands for logs, disk, memory, processes, services, networking, and permissions.

Before technical interview

Prepare a support story

Use a clear issue-to-resolution example from internship, project, lab, or previous work.

Before recruiter screening

How To Apply

1. Open the official Lever link
Check the role title, Bengaluru location, hybrid work type, shift expectations, and experience requirement.
5-10 minutes
2. Update your resume
Highlight Linux, Hadoop, cloud, scripting, troubleshooting, customer support, and data platform exposure.
20-30 minutes
3. Apply through Lever
Submit the official form carefully. Do not pay money for applications, interviews, referrals, or training.
10-20 minutes
4. Save confirmation
Save the job link and application confirmation for follow-up.
2-5 minutes

About Acceldata

Acceldata is described in the official listing as an Enterprise Data Observability company founded in 2018, providing SaaS solutions for reliable data products and data operations.

Headquarters

Silicon Valley, USA

India Presence

Bengaluru